Thirty days free on every plan. No card needed to start.

One inbox for the whole shop

chronoskin puts the mail from your customers on one page, so everyone can see what has been answered and what is still waiting.

Start free

Pick a plan below, or take the tour first. You can change plans whenever you like.

  • Every plan free for thirty days
  • No contract, leave in two clicks
  • Your mail stays yours to take away
  • Nothing to install

Solo

Free

for as long as you like

  • 1 mailbox
  • 1 person answering
  • 100 MB for attachments
  • No team notes
Start with Solo

Shop

$12

a month

  • 3 mailboxes
  • 3 people answering
  • 1 GB for attachments
  • Team notes
Try Shop free

Office

$79

a month

  • 40 mailboxes
  • 50 people answering
  • 25 GB for attachments
  • Everything in Team
Try Office free
  • 6,400shops and offices signed up
  • 2.1 millionletters answered last year
  • 9 in 10stay after the free month

The plans, line by line

Everything each plan holds. Pay by the year and two months are on us.

What you get Solo Shop Team Office
Mail
Shared mailboxes ?One address your customers write to, such as orders or returns. 1 3 10 40
People answering 1 3 12 50
Room for attachments 100 MB 1 GB 5 GB 25 GB
Working together
Saved replies 10 50 unlimited unlimited
Notes only the team sees not in this plan Included Included Included
Weekly report by mail not in this plan Add-on Included Included
Safe and sound
Nightly copy of everything Included Included Included Included
Encrypted pages (SSL) not in this plan not in this plan Included Included
Answer from us within 3 days 1 day 4 hours 1 hour
Price a month Free $12 $29 $79

Prices are in dollars and exclude tax. A mailbox is one address your customers write to, such as orders or returns.

What happens after thirty days?

We ask for a card. If you give none, the account drops to Solo and nothing is lost.

Can I change plans later?

Up or down, at any time, from the plan page. The price changes from the next month.

Do my customers see any of this?

No. They write to your usual address and get an answer from it.

How do I leave?

Two clicks, and you can take every letter with you as one file. More answers

Not sure which one?

Start with Team. If a month shows you need less, move down and pay less from then on.

  1. Plans
  2. ›
  3. Tour
  4. ›
  5. The shared inbox

The shared inbox

Page one of four: where the mail arrives and how you see who is on it.

Mail to your shop address lands here, newest first. Each letter carries one mark: waiting, answered, or handed to someone by name. Nobody answers twice, and nothing sits unseen over a weekend.

  1. NEW

    Is the blue kettle back in stock?

    from Ines Varga, to orders, nobody on it yet

    9:12
  2. Waiting

    Parcel arrived with a cracked lid

    from Tobias Renn, to returns, with Maren since Friday

    Friday
  3. Answered

    Do you ship to the islands?

    from Annika Dorn, to orders, answered by Oskar

    Friday
  4. Answered

    Invoice for the March order, please

    from the Lantern Room, to accounts, answered by Maren

    Thursday

Hand a letter to someone

Pick a name and the letter moves to that person's list, with a note only the team can read. The customer sees one tidy answer.

Seen enough?

Every plan is free for thirty days, and setting up takes about four minutes.

  1. Plans
  2. ›
  3. Team
  4. ›
  5. Sign up

Sign up for the Team plan

Four fields and you are in. We ask for a card only when the free month ends.

Almost there. One of the fields below needs another look.

Free until 6 December. Nothing is charged before then, and we write to you three days ahead.

This address is missing its ending, such as .example.

Your team signs in at kettleshop.chronoskin.example.

One address to a line. More can be added later.

The small print
or go back to the plans

Your plan

  • Team$29 a month
  • First thirty daysfree
  • To pay today$0

10 mailboxes, 12 people answering, 5 GB for attachments, team notes and reports.

  1. chronoskin
  2. ›
  3. Your account
  4. ›
  5. Plan and invoices

Plan and invoices

kettleshop is on the Team plan, paid by the month, next on 6 January.

  • 7 of 10mailboxes in use
    7 of 10
  • 9 of 12people answering
    9 of 12
  • 1.8 GBof 5 GB filled
    1.8 of 5 GB
Move up a plan
Invoice For Status Amount
No. 0412 Team, December Due 6 Dec $29.00
No. 0377 Team, November Paid $29.00
No. 0341 Shop, October Card refused $12.00
No. 0298 Shop, September Paid $12.00

Paid thank you Due charged on that day Card refused try another card NEW since your last visit Current plan 4 invoices monthly

Team plan Current plan

  • Each month$29
  • Card ending4410
  • Next charge6 January

Extras

No extras yet

More room or a second weekly report can be added to any plan.

See the extras
  1. Plans
  2. ›
  3. Help
  4. ›
  5. Plans and paying

Help

Plain answers about plans, paying and leaving, written by the two people who run chronoskin.

Plans and paying

Every account starts with thirty free days on the plan you picked. Nothing is charged until that month is over, and we write to you three days before it ends.

Changing plans

Move up or down from the plan page. Moving down never deletes mail; mailboxes over the new limit stop receiving until you pick which ones to keep.

What counts as a mailbox

  • One address your customers write to.
  • Any number of people can answer from it.
  • Addresses that only forward do not count.

Leaving

Close the account from the plan page. For thirty days after, every letter can be fetched as one file from /export on your account address.

Still stuck?

Write to us. A person answers, usually the same day, a little slower at weekends.