How reminders work
A reminder is an ordinary message from you, sent on the day you would have remembered to write it.
Each invoice has a due date and a grace period of three days. After that the first reminder goes out. Every message is stored with the field sent_as, so a reply reaches your own inbox.
Stopping a run
A run ends the moment a payment is matched. You can also pause it by hand for one client or for one invoice.
A reminder is held back when
- the client has written to you in the last two days,
- part of the amount has already arrived,
- the invoice is marked as disputed.
invoice: 0131 first: due + 3 days second: due + 21 days tone: polite
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