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Getting started

Installing, signing in and the first week. 3,412 questions, 12 still waiting.

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StatusQuestionAsked byAnswersViewsLast answer
AnsweredHow do I move my library to a new laptop?Moving, new computerTavish Lorne3148Odile Fenwick, 9:31
WaitingSign-in window stays empty after the updateSigning in, version 3.2Joss Abernathy041No answer yet
AnsweredWhere does the installer put the Library folder?InstallingIlse Varkonyi2530Tilde Marchetti, yesterday
AnsweredCan I use one licence on a desktop and a laptop?LicencesBram Oyelaran41,204Maren Oakhollow, Monday
WaitingFirst sync has run for two daysFirst steps, slow syncOdalys Brandt196Odile Fenwick, Monday
ClosedVersion 2 will not start on the new systemAsked again in another threadImre Valdane72,310Closed on 2 March

Sticky 12 New Answered Waiting Closed

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How do I move my library to a new laptop?

Asked today at 9:12 by Tavish Lorne. 3 answers, 148 views.

AnsweredWrite an answer

Tavish Lorne

New member
4 posts

Today, 9:12Question

Moving everything across

The old laptop is on its last legs and the new one arrived this morning. I have about 9,000 photos and four years of music in chronoskin Sync and would rather not upload it all again.

What I have tried

I installed version 3.2 on the new machine and signed in. It shows an empty library and offers to start a first sync, which the status window says will take two days.

  • Both laptops are on the same home network.
  • The old one still starts, slowly.

The setting I am unsure about

There is a box called use existing folder in the first window. Is that the one I want?

QuoteI have this question too (6)

Odile Fenwick

Helper of the week
2,140 posts

Accepted answer

Today, 9:31Answer 1 of 3

Yes, that box is the one. Copy the whole Library folder from the old laptop to the new one over the network or on a memory card, put it where you want it to live, then tick the box and point it at the copy. The program compares instead of uploading, and that takes minutes.

QuoteThis helped (14)Report

Joss Abernathy

Regular
318 posts

Today, 9:48Answer 2 of 3

One thing to add: sign out on the old laptop before you give it away, or it keeps counting as one of your devices.

QuoteThis helped (5)Report

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